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Giving feedback is difficult. Getting hurtful feedback is so difficult to digest.
I really like this part about it being ok to ignore feedback when it is not aligned with your goals. But to make sure to emphatize with the feedback.
Changes that will be too difficult or costly to undertake: By no means should you feel compelled to accede to all of the hurtful feedback you receive. Some of the changes people are asking for will either impose an intolerable burden on you or will prevent you from accomplishing your goals as a leader. But bear in mind that they’re requesting these changes because these behaviors or aspects of your style are imposing a cost on them. You need not grant their request or agree with their point of view, but you can empathize with it.